Privacy Policy

1. Introduction

Splashwater Plumbing ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our website or request our plumbing services in Dallas, TX and surrounding areas.

2. Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email address, and service address provided when you request a quote or schedule service.
• Service details: information about your plumbing issue, property type, and service history.
• Payment information: billing details necessary to process payments for completed services.
• Website usage data: IP address, browser type, pages visited, and similar technical information collected automatically through cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and schedule plumbing services.
• Communicate with you about appointments and service updates.
• Process payments and maintain accurate service records.
• Send important notices about your service or our policies.
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our rights and the safety of our customers and staff.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can configure your browser to refuse cookies, though some features of the site may not function properly without them.

5. How We Share Your Information

We do not sell your personal information. We may share it with service providers who help us operate our business (such as payment processors and scheduling tools), with third parties when required by law, and with successors in the event of a merger or sale of our business. We may also share aggregated, non-identifiable information for analytics purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information. You can also opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly. To submit a request, email us at splashwater42@yahoo.com.

8. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: (469) 966-5915
• Email: splashwater42@yahoo.com