Terms & Conditions

1. Acceptance of Terms

By accessing or using the Splashwater Plumbing website and requesting our plumbing services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Splashwater Plumbing provides 24/7 emergency plumbing, water heater repair and installation, gas leak detection, stopped up drain clearing, and water leak repair services to residential and commercial customers in Dallas, TX and surrounding areas. All services are performed by licensed and insured plumbing professionals. Service availability, pricing, and scheduling are subject to change without prior notice.

3. Estimates and Pricing

Free quotes and estimates provided verbally, online, or in person are approximate and based on the information available at the time. Final pricing is confirmed after a technician inspects the job on-site. Any work performed is subject to your written or verbal approval before we proceed. Additional labor, parts, or repairs required beyond the original scope may incur additional charges, which will be communicated before the work is completed.

4. Appointments and Cancellations

We strive to arrive within the scheduled service window. Emergency calls are prioritized and dispatched as quickly as possible. If you need to cancel or reschedule an appointment, please contact us at (469) 966-5915 as early as possible. Cancellations made with less than 24 hours' notice may be subject to a service call fee.

5. Warranties and Liability

Splashwater Plumbing warrants the workmanship of completed repairs for the period stated on your invoice or service agreement. Manufacturer warranties cover parts and equipment and are subject to the manufacturer's terms. We are not liable for pre-existing conditions, hidden defects, or damage caused by third parties. Our liability is limited to the cost of the services rendered.

6. Payment Terms

Payment is due upon completion of services unless prior arrangements have been made. We accept major credit cards, debit cards, and other payment methods displayed at the time of service. Overdue accounts may be subject to additional fees or collection efforts.

7. Website Use

You agree to use this website only for lawful purposes. You may not attempt to disrupt, damage, or gain unauthorized access to the website or its underlying systems. All content, including text, graphics, logos, and images, is the property of Splashwater Plumbing and may not be reproduced without written permission.

8. Third-Party Links

Our website may contain links to third-party websites, including social media and review platforms. We are not responsible for the content, policies, or practices of those sites and encourage you to review their terms independently.

9. Changes to These Terms

Splashwater Plumbing reserves the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon posting to this page. Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Phone: (469) 966-5915
• Email: splashwater42@yahoo.com